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Home › New patients

Your first visit, described honestly.

A new patient examination costs £55 and takes about half an hour. Nothing is drilled, extracted or sold to you at that appointment. You leave with a written plan and a total, and you decide what happens next.

The appointment, step by step

What actually happens.

A form before you arrive

We email a medical history form the day you register. Filling it in at home saves five minutes and means you are not trying to remember your prescriptions in a waiting room.

Arriving

Come about five minutes early. Sian will check you in, take your details and show you where everything is. There is water, tea and coffee, and a loo on the ground floor.

Talking before anything else

The first few minutes happen sitting up, with the chair upright. We ask what has brought you in, what you have had done before, and whether anything about dentists bothers you.

The examination

Teeth, existing fillings, gums and gum pocket measurements, the soft tissues of your mouth and throat, and how your bite meets. We take photographs so you can see what we are describing.

X-rays, only if they are justified

We take them when there is a clinical reason: checking between teeth, looking at a root, or planning something bigger. If you had them recently elsewhere we will ask for those instead.

The plan and the price

We go through what we found, what needs doing now, what can wait and what is simply worth watching. You get it in writing by email, itemised, usually the same afternoon.

What to bring

  • A list of any medicines you take, including anything from a pharmacy
  • Your previous dentist's name, if you can remember it
  • Recent x-rays if you have them, or permission for us to request them
  • Your glasses, if you like reading what you are signing

You do not need to bring a referral. Anyone can register here.

If you are in pain now, do not wait for a registration to be processed. Ring us. We keep slots free each morning for people who need seeing that day, and we would rather use them.

The first visit at a glance

New patient examinationAbout 30 minutes with a dentist
£55
Small x-ray, if one is neededCharged each, and only when justified
£15
Written treatment planItemised, by email, usually the same day
No charge
Deciding to think about itTake the plan away and ring us when you are ready
No charge

The full fee list is published, so you can work out roughly what anything will cost before you come in.

If you are dreading it

Being frightened of the dentist is common and it is not silly.

Roughly one in ten adults in the UK avoids dental care because of fear, and for a lot of people it traces back to one bad experience, often as a child. You do not have to explain it or justify it to us. Tell us it applies to you and we will work differently.

What we will not do is promise you that nothing will ever hurt. Local anaesthetic works very well and most treatment is genuinely comfortable, but that is a different claim from painless, and you deserve the accurate one.

What we can do differently

  • A first appointment with no treatment at all: sit in the chair, look at the room, ask questions
  • An agreed stop signal, and we stop when you use it, mid-procedure if necessary
  • Longer appointments booked deliberately, so nothing is rushed
  • Numbing gel before the injection, and time for it to work properly
  • Treatment broken into shorter stages rather than one long visit
  • Headphones and your own music, which more people use than you would think
  • Sedation with a visiting sedationist for treatment you cannot face awake, discussed and quoted first
4.9
based on 187 reviews
What nervous patients said afterwards
Three reviews from people who told us on the phone that they were anxious.
Verified patients
Sarah Kilbride
14 January 2026

My son is autistic and very sound sensitive. They let us come in twice just to sit in the chair and look at the suction before anything happened. That is the only reason the actual appointment was possible.

Nadia Ahmed
12 March 2026

I had not been to a dentist in nine years and said so on the phone. Nobody made me feel stupid about it. Dr Raman turned the screen round and showed me the two teeth that needed work, and we split them across separate visits.

Rob Cattrall
7 December 2025

Genuinely dreaded going. Dr Adeyemi agreed a hand signal with me at the start and stopped twice when I used it, without any sighing. Small thing, made all the difference.

Aggregate score updated weekly. Individual results vary and no treatment outcome can be guaranteed.
Registration

Register as a new patient

This takes about four minutes. It does not book an appointment on its own: Sian will ring you back within one working day with two or three times to choose from. Nothing is charged until you attend.

Thank you, that is with us.

Sian will ring you back within one working day with a couple of appointment times. If you need seeing sooner than that, please phone 0113 496 0182 and say you are in pain.

Still deciding?

Have a look at the rooms first, or read what other people asked before they booked. Neither of those commits you to anything.